Delhivery's ORM Success: Managing Digital Reputation
We engaged in a six-month Online Reputation Management (ORM) project with Delhivery, targeting 30 keywords and search phrases to improve and maintain the company's digital reputation. The initiative involved neutralizing negative content, reinforcing positive brand perception, and generating favorable feedback across key review platforms.
- Neutralized over 80 negative links through six-month ORM initiative
- Generated over 1148 positive comments and ratings
- Proactive approach significantly enhanced Delhivery's digital standing
- Importance of reputation management underscored in fostering customer trust and positive brand image
Our strategy targeted key keywords and managed content to neutralize over 80 negative links and generate over 1148 positive comments, 5-star ratings, and feedback. We engaged actively on platforms like Complaintboard, Trustpilot, and Quora to improve Delhivery's digital footprint, with consistent monitoring and proactive responses.
